burnt mantle
Hi, greetings!
I attempted to reach out to OpenAI support but haven’t had any luck so far. I was trying to connect to the realtime API via sessions, but I encountered the following error message:
b'{\n "error": {\n "message": "The server had an error processing your request. Sorry about that! You can retry your request, or contact us through our help center at help.openai.com if you keep seeing this error. (Please include the request ID req_550c69c0546bfd024653a6823e3fe57a in your email.)",\n "type": "server_error",\n "param": null,\n "code": null\n }\n}'
Our account is currently on tier 3, and I am not sure why this issue is occurring.
Any assistance or guidance would be greatly appreciated!
Thank you so much for your time and help.
shut current