#App crashes when starting screen sharing with advanced voice mode

1 messages · Page 1 of 1 (latest)

desert plumeBOT
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Reported by @gaunt vector

Bug Report: App crashes when starting screen sharing with advanced voice mode
`Steps to Reproduce`

  1. Open the app on your Android device.

  2. Enter "Advanced Voice Mode."

  3. Click the three dots in the interface.

  4. Select "Screen Share."

  5. Click "Start Now" to initiate screen sharing.

  6. Observe that the app crashes immediately.

`Expected Result`

The screen sharing feature should start, allowing me to interact with my phone while the advanced voice mode is present in the background and able to comment on what it sees.

`Actual Result`

The app crashes immediately after clicking "Start Now," and the screen sharing feature cannot be used.

`Environment`

Android Mobile Phone

#
Additional Information

Please provide relevant details to help resolve the issue, such as:

  • ChatGPT Shared Link (if applicable).
  • Screenshots or videos demonstrating the problem.

-# ➜ Need to contact support? Visit the OpenAI Help Center.

gaunt vector
gaunt vector
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This is galaxy s9. issue is still persisting

gaunt vector
#

Bug is still here

modest urchin
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Bug Report: ChatGPT App Crashes When Starting Screen Sharing in Advanced Voice Mode

Steps to Reproduce:

Open the ChatGPT app on an Android device running Android 10 (QKQ1).
Enable the Advanced Voice Mode feature.
Access the menu by clicking the three dots in the interface.
Select the Screen Share option.
Click "Start Now" to initiate the screen sharing process.
Observe that the app crashes immediately after attempting to start screen sharing.
Expected Result:
The screen sharing feature should start, allowing users to interact with their screen while Advanced Voice Mode remains active and provides voice-driven commentary.

Actual Result:
The app crashes immediately after clicking "Start Now," preventing the use of the screen sharing feature. The crash log reveals the following error:

less
Skopiuj kod
java.lang.SecurityException: Media projections require a foreground service of type ServiceInfo.FOREGROUND_SERVICE_TYPE_MEDIA_PROJECTION
at android.os.Parcel.createException(Parcel.java:2074)
...
at android.app.ActivityThread.main(ActivityThread.java:7542)
...
Environment:

App: ChatGPT (Advanced Voice Mode enabled)
Device: Redmi 7
Android Version: 10 (QKQ1.191008.001)
Feature: Screen Sharing via MediaProjection
Additional Context:
This issue appears to stem from Android 10’s requirement that all MediaProjection operations must be initiated within a Foreground Service with the type FOREGROUND_SERVICE_TYPE_MEDIA_PROJECTION. The absence of such a service results in a SecurityException that crashes the app.

Please address this issue to ensure compatibility with Android 10 and provide users with a smooth experience while utilizing screen sharing in Advanced Voice Mode.