Reported by @flat cosmos
#Can't log in
1 messages · Page 1 of 1 (latest)
Additional Information
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Be Aware ChatGPT does not function on Rooted Devices, also it must have the Playstoreverification Status! You can check your standing on the Playstore app Profile>Settings>Info>Play Protect Verification!
My device isn't rooted and it says that the device is certified.
Here's a screenshot
hhhmmm i could you please check for me that your Devices Boot-loader is also locked? Because this error is tied to your device being a unsecured environment, Like Root, Root-checker, Magisk, Game-guardian, Moded Game-guardian and also If your Device is Rootready like OEM -unlock, Bootloader active/ and also Custom Roms or modded firmware. Which prompts ChatGPT to block any Login and Accessattempts including other Login possibilitys like Google, Facebook or native OpenAI accounts.
That's why all verification option are Greyed out, ChatGPT also detects Zygisk and its forced Exceptionlist
I would need you to check your Developer-Menu and if possible reverse any options that would enable Rooting privileges, also could you kindly sent me a screenshot of your Device information tab inside you device settings? IMPORTANT you may censor/redact or Blur out sensible information like your IMEI Number.
We will get it to run, dot worry 🙂
Sincerely Marcus