#Can't log in

1 messages · Page 1 of 1 (latest)

finite kindleBOT
#

Reported by @flat cosmos

Bug Report: Can't log in
`Steps to Reproduce`

Open the app

`Expected Result`

Open to a chat

`Actual Result`

Gave me a log in screen and every time I log in it returns back to the log in screen

`Environment`

Mobile app

#
Additional Information

Please provide relevant details to help resolve the issue, such as:

  • ChatGPT Shared Link (if applicable).
  • Screenshots or videos demonstrating the problem.

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jovial sonnet
# finite kindle Reported by <@1012500944895881296>

Be Aware ChatGPT does not function on Rooted Devices, also it must have the Playstoreverification Status! You can check your standing on the Playstore app Profile>Settings>Info>Play Protect Verification!

flat cosmos
jovial sonnet
# finite kindle Reported by <@1012500944895881296>

hhhmmm i could you please check for me that your Devices Boot-loader is also locked? Because this error is tied to your device being a unsecured environment, Like Root, Root-checker, Magisk, Game-guardian, Moded Game-guardian and also If your Device is Rootready like OEM -unlock, Bootloader active/ and also Custom Roms or modded firmware. Which prompts ChatGPT to block any Login and Accessattempts including other Login possibilitys like Google, Facebook or native OpenAI accounts.
That's why all verification option are Greyed out, ChatGPT also detects Zygisk and its forced Exceptionlist

I would need you to check your Developer-Menu and if possible reverse any options that would enable Rooting privileges, also could you kindly sent me a screenshot of your Device information tab inside you device settings? IMPORTANT you may censor/redact or Blur out sensible information like your IMEI Number.

We will get it to run, dot worry 🙂

Sincerely Marcus