Can't upgrade to Pro | OpenAI | Page 1

quick shardBOT Dec 6, 2024, 2:37 AM

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Reported by @storm oasis

Bug Report: Can't upgrade to Pro

`Steps to Reproduce`

I go to settings. 2. I Click on subscriptions 3. I Select the Pro Version. 4. I get an error that says "There was a problem upgrading your subscription"

`Expected Result`

Purchase

`Actual Result`

Error

`Environment`

Chatgpt Website, mobile app

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Additional Information

Please provide relevant details to help resolve the issue, such as:

ChatGPT Shared Link (if applicable).
Screenshots or videos demonstrating the problem.

-# ➜ Need to contact support? Visit the OpenAI Help Center.

storm oasis Dec 6, 2024, 2:37 AM

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honest grove Dec 7, 2024, 2:17 AM

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I am having this issue as well

pliant schooner Dec 14, 2024, 2:40 AM

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storm oasis

Wait there’s a pro mode…? For 200 bucks????

oblique pebble Dec 14, 2024, 1:45 PM

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DONT UPGRADE TO PRO VERSION, IT MADE YOUR ACCOUNT DEACTIVATED!

I just upgraded to the Pro ver few days ago and can’t even use until it was deactivated. Tried to contact customer support for days but no response has been made 🙂 I don’t even know why did I choose to spend $200 per month in the 1st place 🙂

cursive olive Dec 15, 2024, 10:29 AM

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Really! It deactivates your account.

I was going to get pro. But, guess I will wait till they fix it.

Any updates?

cursive olive Dec 16, 2024, 12:50 PM

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Is it fixed yet?

cursive olive Dec 20, 2024, 3:51 PM

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Is this fixed yet?

#Can't upgrade to Pro