#What's going on with сhatgpt?

1 messages · Page 1 of 1 (latest)

left thicket
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What's going on with сhatgpt? He stopped generating pictures, how to perceive them, forgot how to work with documents, started asking for a lot of time to complete tasks and not perform them. What am I paying for? Why should I pay for stripped-down features? Please explain the situation and what you propose to do about it.

outer scaffoldBOT
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Hi @left thicket. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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It sounds like you're experiencing several issues with ChatGPT, including problems with image generation, document handling, and task completion times. Let's address each of these concerns based on the available information:

  1. Image Generation: If you're unable to generate images with ChatGPT, it might be due to the limitations of your current plan. According to the knowledge sources, DALL·E capabilities for image generation are available to users on Plus, Team, and Enterprise plans, but not on the Free tier (source (https://help.openai.com/en/articles/8554407-gpts-faq#h_ae73dbba7f)).

  2. Document Handling: If ChatGPT has stopped working with documents as expected, it could be related to recent updates or changes in your subscription plan. For instance, the ability to upload and analyze multiple files is available with the Code Interpreter beta for Plus users (source (https://help.openai.com/en/articles/6825453-chatgpt-release-notes#h_c761ea2ff1)).

  3. Task Completion Times: Slow response times can be due to several factors, including peak usage times or technical issues. It's recommended to check OpenAI's Status Page (https://status.openai.com/) for any ongoing issues. Additionally, clearing your browser cache, trying a different browser, or checking your internet connection might help resolve performance issues (source (https://help.openai.com/en/articles/9047779-why-is-my-chatgpt-taking-so-long-to-respond)).

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  1. Subscription Concerns: If you feel that the features you are paying for are not being delivered, you might consider requesting a refund or canceling your subscription. You can request a refund by logging into your ChatGPT account, navigating to the Help Center, and selecting the appropriate options (source (https://help.openai.com/en/articles/7232895-how-do-i-request-a-refund-for-chatgpt-plus)).

If these steps do not resolve your issues, you may want to reach out to OpenAI support for further assistance. They can provide more specific guidance based on your account and usage.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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pseudo stag
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Hello