After I asked the ChatGPT to summarize the model got hit free plan limited I continued asking about the thoughts it seems doesn’t followed up from 4o to 4o-mini
#ChatGPT doesn’t understand
brazen dune
dense valveBOT
Hi @brazen dune. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
It seems like you're experiencing an issue with transitioning from GPT-4o to GPT-4o mini on the Free tier of ChatGPT. Based on the information available, here's what might be happening:
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Rate Limits on Free Tier: Free tier users have limited access to GPT-4o, and once you hit the rate limit, you are automatically switched to GPT-4o mini. This switch might affect the continuity of the conversation, as GPT-4o mini does not have access to the advanced tools and capabilities of GPT-4o, which could impact the model's ability to follow up on previous context or tasks. Source (https://help.openai.com/en/articles/7102672-how-can-i-access-gpt-4-gpt-4-turbo-gpt-4o-and-gpt-4o-mini#h_bf18f718d7).
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Context Limitations: When you switch from GPT-4o to GPT-4o mini, the model might not retain the context from the previous conversation effectively, especially if the conversation involves complex reasoning or requires advanced tools that are not available in GPT-4o mini. Source (https://help.openai.com/en/articles/7102672-how-can-i-access-gpt-4-gpt-4-turbo-gpt-4o-and-gpt-4o-mini).
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Handling Rate Limits: If you frequently encounter rate limits, consider upgrading to a paid plan like ChatGPT Plus, which offers higher usage caps and access to more advanced models without frequent interruptions. Source (https://help.openai.com/en/articles/9275245-using-chatgpt-s-free-tier-faq).
If you continue to experience issues, you might want to check the ChatGPT Help Center (https://help.openai.com/) for more detailed troubleshooting steps or consider reaching out to OpenAI support for assistance.
Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:
brazen dune
@dense valve If I want to pay will it help funding OpenAI?
dense valveBOT
Let me check the knowledge base for you again. One moment! :books:
Yes, subscribing to a paid plan like ChatGPT Plus does help support OpenAI. By offering subscription pricing, OpenAI can maintain and improve its services while also providing free access to as many people as possible. The revenue from paid subscriptions contributes to the development and maintenance of OpenAI's AI technologies and infrastructure. You can find more information about the ChatGPT Plus subscription here (https://help.openai.com/en/articles/6950777-what-is-chatgpt-plus).
Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:
brazen dune
@dense valve
My account got terminated. Can I get a refund?
If we terminate your account for violating our Terms of Use, you still owe any unpaid fees, and will not be given a refund for any remaining credit or prepaid service.
does I mean if account got terminated the user get scammed?
dense valveBOT
Let me check the knowledge base for you again. One moment! :books:
If your account is terminated by OpenAI for violating their Terms of Use, you will not be eligible for a refund for any remaining credit or prepaid service. This policy is in place to ensure compliance with OpenAI's rules and guidelines. It does not mean that you are being scammed; rather, it is a standard practice in many service agreements where violations of terms result in forfeiture of remaining balances or credits.