#ChatGPT 4o unable to create the download links for the output of its work

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native tapir
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On my Pro account in good standing, I have the same error in multiple chats: ChatGPT 4o is unable to create and provide the download links for me to download the output of its work (i.e. lengthy Word, PDF, PowerPoint presentations). Any fix?

slow mantleBOT
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Hi @native tapir. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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Hmm, I don't know enough to give you a confident answer yet. However, you might want to check the OpenAI Status (https://status.openai.com/) page to see if there are any ongoing issues that could be affecting the service. Additionally, you can review the network recommendations (https://help.openai.com/en/articles/9247338-network-recommendations-for-chatgpt-errors-on-web-and-apps#h_2e3eadd409) to ensure that your network is not causing the issue. If the problem persists, consider reaching out to OpenAI support for further assistance.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@native tapir Kapa.ai is still learning and improving, please let me know how I did by reacting below.

void lake
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I have this same issue for some time now. Any advice?