#ChatGPT Advanced Voice Mode Slow on Windows

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desert fiber
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Whenever I click on advanced voice mode using the app through the windows store, it starts getting really slow and choppy, and in turn slows down my whole PC. This is really strange is this happening to anyone else on PC and does anyone know how to fix it?

floral hearthBOT
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Hi @desert fiber. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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I'm sorry to hear that you're experiencing issues with the Advanced Voice Mode on the ChatGPT Windows app. Here are some troubleshooting steps you can try:

  1. Restart the app: If you're experiencing issues, closing the app and restarting it can sometimes help.

  2. Check for updates: Make sure you're using the latest version of the ChatGPT app. You can check for updates in the Microsoft Store.

  3. Clear cache and cookies: If you're also using ChatGPT in a web browser, clearing your browser's cache and cookies can often resolve unexpected behavior.

  4. Check your network: Sometimes, network issues can cause performance problems. If you're using a VPN, try disabling it to see if that helps.

  5. Check system resources: Make sure your PC has enough free resources (CPU, memory) to run the app. If your PC is under heavy load, it might affect the performance of the app.

  6. Try a different device or network: If possible, try using the app on a different device or network to see if the issue persists.

If none of these steps help, you might want to reach out to OpenAI support for further assistance.

Please note that the Windows app is an early version and some features available in the macOS and web version may not be available on this early version, including Standard and Advanced Voice features. OpenAI plans to make these features available in the full release of the Windows app [source (https://help.openai.com/en/articles/9982051-using-the-chatgpt-windows-app)].

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Also, please be aware that the Advanced Voice conversation experience is not yet optimized for use with in-car Bluetooth or speakerphone, and occasional interruptions may happen during a conversation [source (https://help.openai.com/en/articles/8400625-voice-mode-faq#h_8518c0a103)].

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: