Hi @quasi fiber. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
#Unable to create a simple custom GPT ?
dusk cometBOT
I'm sorry to hear that you're having trouble creating a custom GPT. Based on the information you've provided and the knowledge sources I have, there could be a few potential issues.
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File Size Limitations: OpenAI has certain file size restrictions (https://help.openai.com/en/articles/8555545-file-uploads-faq#h_52e5a07158) for uploads. All files uploaded to a GPT or a ChatGPT conversation have a hard limit of 512MB per file. If your PDF file exceeds this limit, even after compression, it could be causing the error.
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File Parsing: The file parser used by OpenAI works best with simple formatting. It can struggle with multi-column PDFs and won't understand the nuance conveyed by the relative positions of text on a PowerPoint slide. If your PDF has complex formatting, it might be causing issues. You can find more about this in the knowledge extraction tips (https://help.openai.com/en/articles/8843948-knowledge-in-gpts#h_21e68a9515).
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Browser/Ad Blockers: In the forum post (https://community.openai.com/t/988863) you mentioned, the user was able to resolve the issue by launching a fresh Firefox profile. Although you've mentioned that you've disabled the ad shield, there might be other browser settings or extensions that could be interfering with the process.
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Disallowed Domain: If your GPT action uses a disallowed domain, OpenAI will automatically remove the violating GPT action. The GPTs cannot be saved until the violating GPT action is removed. You can find more about this in the GPT Actions Domain Settings (https://help.openai.com/en/articles/9442513-gpt-actions-domain-settings-chatgpt-enterprise#h_e6deaaf245).