Issues with using GPT-4o: I feel that my experience is even worse than the free version andGPT-3 | OpenAI | Page 1

gleaming veldt Nov 3, 2024, 10:11 AM

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I am a paying user of GPT-4. During my use, I’ve encountered numerous issues. On November 2nd, for example, when processing longer code snippets or asking it to translate articles, it sometimes responds with a blank output—just an empty response with no content. Additionally, I’ve noticed a significant decline in response quality. Responses are becoming shorter and less informative, especially when I use Chinese. Sometimes I receive only 200 characters or less, or occasionally up to 400 characters, but it still fails to fulfill the task I assigned or provide the information I need. Instead, it often gives meaningless pleasantries.

In the past, it could provide detailed answers, suggestions, and deeper insights. Now, it feels like it’s just giving superficial responses. Sometimes, when I ask GPT to write part of an article or draft a short program, it tells me to wait until it’s ready to complete the task, but it doesn’t actually proceed with the modifications or coding. Only after repeating my command three, four, or even five times does it finally respond. Furthermore, when I ask it to help revise a piece of code or check a specific code snippet, it sometimes just copies the code I sent and pastes it back without any changes.

Additionally, at times when I ask it to look up certain information online, if the content isn’t available in Chinese, it may start fabricating details instead of continuing the search. If I switch to English or ask it to use English for the query, it only retrieves partial information, which sometimes includes incorrect details.

Lastly, the quality of translations has drastically declined. The Japanese translations I request no longer follow the style I specified in my memory bank, and sometimes the translations are completely off. These are all issues I experienced on November 2nd.

abstract vaultBOT Nov 3, 2024, 10:11 AM

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Hi @gleaming veldt. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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I'm sorry to hear about the issues you've been experiencing with GPT-4o. Based on the knowledge sources provided, there are indeed some known issues with the model. For instance, a user reported on the OpenAI community forum that GPT-4o sometimes outputs text in markdown format despite explicit instructions to avoid it source (https://community.openai.com/t/988613). Another user reported issues with language translation, stating that the model was returning the same response regardless of the text length source (https://community.openai.com/t/9756914-model-release-notes).

Regarding the issue of the model not fulfilling tasks or providing the information needed, it's worth noting that the model's performance can sometimes be improved by refining the prompts or instructions given to it. OpenAI provides a guide on prompt engineering that might be helpful in this regard source (https://platform.openai.com/docs/guides/prompt-engineering).

As for the issue with translations, it's important to note that the performance of the model in translating text can vary depending on the languages involved. The model's training data includes a wide range of languages, but its proficiency can be limited for certain languages, especially those that are less commonly represented in the training data source (https://community.openai.com/t/985045).

Lastly, regarding the issue of the model fabricating details when asked to look up information online, it's important to note that the model does not have the ability to access or retrieve real-time information from the internet. Its responses are generated based on the information it was trained on, which includes data up to October 2023 source (https://platform.openai.com/docs/models).

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I hope this information is helpful. If you continue to experience issues, I would recommend reaching out to OpenAI support for further assistance.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@gleaming veldt Kapa.ai is still learning and improving, please let me know how I did by reacting below.

chilly kayak Nov 3, 2024, 10:14 AM

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up!!!

gleaming veldt Nov 3, 2024, 10:18 AM

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@abstract vault Regarding this, I’d like to counter your point. Over the past few days, I’ve only used the service for half a month, and during the first seven to eight days, my usage pattern was exactly the same as it is now. My device, browser, and operating environment have not changed. However, there was a sudden, drastic drop in performance—almost like falling off a cliff—that has lasted for several days.
I feel extremely frustrated about this. If the issue were due to my own lack of clarity in communication or any error in my operation, I would recognize it. But it’s clear that there’s a problem with the feedback I’m receiving from the model.
There’s one more thing I want to mention. Today, I requested a refund and canceled my subscription plan, and now my experience is actually much better than when I was a paying user, especially compared to the last two or three days.

abstract vaultBOT Nov 3, 2024, 10:18 AM

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Let me check the knowledge base for you again. One moment! :books:

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I understand your frustration and I'm sorry to hear about the issues you've been experiencing. Based on the knowledge sources provided, there are indeed some known issues with the model. However, it's important to note that the performance of the model can vary due to a number of factors, and it's not always easy to pinpoint the exact cause of a sudden drop in performance.

As for your experience improving after cancelling your subscription, it's difficult to say why this might be the case without more information. It's possible that it could be due to changes in the model's behavior or updates that have been made to the system. However, without more specific information, it's hard to say for sure.

Regarding your request for a refund, according to OpenAI's policy, European customers are eligible to request a refund within 14 days of their subscription start date. If you want to receive a refund, you should contact OpenAI support and provide your email address, subscription start date, and any other relevant information source (https://help.openai.com/en/articles/7242627-as-a-european-customer-how-can-i-request-a-refund).

I hope this information is helpful. If you continue to experience issues, I would recommend reaching out to OpenAI support for further assistance.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@gleaming veldt Kapa.ai is still learning and improving, please let me know how I did by reacting below.

errant birch Nov 9, 2024, 8:23 AM

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Hello

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@abstract vault apakah kamu bisa berbahasa indonesia

abstract vaultBOT Nov 9, 2024, 8:24 AM

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Let me check the knowledge base for you again. One moment! :books:

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Menurut sumber yang tersedia, ChatGPT mendukung berbagai bahasa, termasuk Bahasa Indonesia. Anda dapat menggunakan ChatGPT untuk berinteraksi dalam Bahasa Indonesia dan mendapatkan tanggapan yang relevan. Jika Anda mengalami masalah atau memiliki pertanyaan lebih lanjut, Anda dapat merujuk ke dokumentasi OpenAI atau menghubungi dukungan pelanggan mereka untuk bantuan lebih lanjut.

Untuk informasi lebih lanjut tentang bahasa yang didukung, Anda dapat melihat artikel berikut: What languages do you support? (https://help.openai.com/en/articles/8357869-how-to-change-your-language-setting-in-chatgpt#h_513834920e).

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@errant birch Kapa.ai is still learning and improving, please let me know how I did by reacting below.

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Let me check the knowledge base for you again. One moment! :books:

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Hmm, I don't know enough to give you a confident answer yet. If you're referring to "Sisi Terang" as a concept or a specific topic, I would need more context to provide a detailed response. If you have more specific information or a different question, feel free to ask! For more information on what I can assist with, you might find the OpenAI Help Center (https://help.openai.com/) useful.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@errant birch Kapa.ai is still learning and improving, please let me know how I did by reacting below.

errant birch Nov 9, 2024, 8:45 AM

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@abstract vault 99929282828×9929292=

abstract vaultBOT Nov 9, 2024, 8:45 AM

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Let me check the knowledge base for you again. One moment! :books:

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Hmm, I don't know enough to give you a confident answer yet. For complex mathematical calculations, you might consider using a calculator or a computational tool to ensure accuracy. If you're interested in how to perform such calculations programmatically, you could explore using a code interpreter or a programming language like Python. For more information on using OpenAI tools for mathematical tasks, you can refer to the OpenAI Assistants API (https://platform.openai.com/docs/assistants/overview) and the Code Interpreter (https://platform.openai.com/docs/assistants/tools).

#Issues with using GPT-4o: I feel that my experience is even worse than the free version andGPT-3

I hope this information is helpful. If you continue to experience issues, I would recommend reaching out to OpenAI support for further assistance.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

I hope this information is helpful. If you continue to experience issues, I would recommend reaching out to OpenAI support for further assistance.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

Untuk informasi lebih lanjut tentang bahasa yang didukung, Anda dapat melihat artikel berikut: What languages do you support? (https://help.openai.com/en/articles/8357869-how-to-change-your-language-setting-in-chatgpt#h_513834920e).

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: