Can’t Upload Documents - “Unknown Error Occurred” | OpenAI | Page 1

verbal islandBOT Oct 30, 2024, 2:38 AM

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Reported by @wispy wraith

Bug Report: Can’t Upload Documents - “Unknown Error Occurred”

`Steps to Reproduce`

Upload a .txt file into the message window

`Expected Result`

File gets attached successfully

`Actual Result`

Unknown Erroor Occured

`Environment`

Windows 10, Chrome Version 130.0.6723.70 (Official Build) (64-bit)

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Additional Information

Please provide relevant details to help resolve the issue, such as:

ChatGPT Shared Link (if applicable).
Screenshots or videos demonstrating the problem.

-# ➜ Need to contact support? Visit the OpenAI Help Center.

wispy wraith Oct 30, 2024, 2:39 AM

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and OpenAI has no Status Reports on this matter

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ChatGPT 4o-with canvas

wispy wraith Oct 30, 2024, 8:30 AM

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THIS IS URGENT

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Is there anyone able to follow up?

I need this for a important competition happening now

wispy wraith Oct 30, 2024, 9:01 AM

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It seems the error is due to the previous files expiring, which occasionally disrupts the process of file handling. If you re-upload the file once more, I’ll proceed directly with the pixel grid generation, ensuring a smooth process. Thank you for your patience!

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WHAT IS GOING ON?

upper sinew Nov 28, 2024, 3:01 AM

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I have same issue today and I can not upload any file

velvet knot Nov 28, 2024, 4:18 AM

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Same issue

devout meteor Nov 28, 2024, 5:36 AM

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It's failing for me uploading pdfs and text files, at least. The files aren't very large (50kb).

dusty ledge Nov 28, 2024, 5:52 AM

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#Can’t Upload Documents - “Unknown Error Occurred”