Need Help Restoring Previous Version of Cove Voice on ChatGPT Plus

[hollow sorrel]

Hi everyone,

I’m currently facing an issue with the Cove voice on the ChatGPT Plus subscription. After the September 25, 2024 update, the Cove voice available now is different from the one I used to have, which had a tone and fluidity that worked perfectly for my daily interactions in Spanish.

I’ve followed all the suggested steps (restarting the app, reinstalling, etc.), but it seems that the voice version itself has changed and doesn’t provide the same comfort and usability as before. I’ve attached links with examples of the previous Cove voice I used before the update:

https://youtu.be/Ye2sPxyemHo?list=LL&t=507
https://youtu.be/c2e7dFGNdxQ?list=LL&t=115
Has anyone experienced a similar issue or found a way to restore the previous version of the Cove voice? Any help or suggestions would be greatly appreciated!

Thank you!

[vast crest]

Hi @hollow sorrel. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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I'm sorry for the inconvenience you're experiencing. Based on the knowledge sources provided, there isn't a direct method to restore a previous version of a specific voice like Cove in ChatGPT. The voice options available are pre-set and it seems that they may be updated or changed over time by OpenAI.

However, you can try to adjust the voice settings in your ChatGPT Plus subscription. You can choose from nine lifelike output voices for ChatGPT, each with its own distinct tone and character, including Cove. If Cove is not providing the same comfort and usability as before, you might want to try other voices to see if they meet your needs better. Here are the available voices:

• Arbor - Easygoing and versatile
• Breeze - Animated and earnest
• Cove - Composed and direct
• Ember - Confident and optimistic
• Juniper - Open and upbeat
• Maple - Cheerful and candid
• Sol - Savvy and relaxed
• Spruce - Calm and affirming
• Vale - Bright and inquisitive

You can find this information in the General FAQ (https://help.openai.com/en/articles/8400625-voice-mode-faq#h_57d445eb49) section of the OpenAI Help Articles.

If you're still having issues, I recommend reaching out to OpenAI's support for further assistance. They may be able to provide more information or potential solutions for your specific situation.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: