#chatgpt iOS app crushes upon opening

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polar shuttle
#

Steps to reproduce:

  1. just open the chatgpt iOS app and attempt to chat.

Expected result:

the app opens up normally and you can start a new chat

Actual result:

the app crushes after 3-5 seconds, rendering it unusable

Additional information

OS: iOS 17.5 beta
tried multiple solutions such as restarting/force restarting my iPhone, reinstalling the app, updating the app, and using another network environment etc. but it doesn’t work. it worked for me yesterday using the same OS and device. my iPhone has enough storage to use apps normally but unfortunately I can’t update the OS so it might needs to be confirmed that I need to update it, in case it is the iOS 17.5 beta causing compatibility issues and not the app. I checked the error logs in the system, gave them to chatgpt on web and it shows that the app tried to access invalid memory