#No response to follow up questions in new or historical chat (no timeout/error message)

1 messages · Page 1 of 1 (latest)

hoary robin
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Issue Summary

When initiating a follow-up question in an existing chat session, the response intermittently fails to appear. The interface shows the 'loading' indicator (flashing circle) next to the response icon indefinitely without returning an error or timeout message. This issue severely degrades the user experience and has been observed more frequently in the past week.

User Environment

  • Subscription: ChatGPT Plus
  • Usage: Primarily using the desktop app, web app also similar
  • Preferred Model: GPT-4o, but also with 4o-mini, o1-preview and o1-mini
  • Frequency: Happens almost every new chat session

Steps to Reproduce

  1. Open a new chat session
  2. Enter an initial prompt
  3. Receive the initial response
  4. Enter a follow-up prompt (same chat)
  5. Observe that the 'loading' circle appears and persists indefinitely, without a response or timeout

Expected Behavior

The model should provide a response within a reasonable timeframe or present a timeout/error message

Observed Behavior

  • The 'loading' circle remains active indefinitely
  • No timeout or error message appears, even after extended waiting periods
  • In models that provide a narrative (like o1-preview), the narrative never starts, indicating no processing is happening.

Temporary Workaround

  1. Click the 'Stop' button while the circle is flashing.
  2. Click the pencil icon below the follow-up prompt and resubmit the prompt.
  3. The response appears quickly, usually on the first or second resubmission.

Additional Observations

  • Occurs across multiple models
  • Consistent across both desktop and web apps
  • Behavior is the same regardless of the complexity of the follow-up prompt

Impact

  • High: Disrupts the user experience, requiring manual intervention
  • Frequency: Increasingly consistent over the past week, affecting nearly every new session
hot orbitBOT
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@hoary robin

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