#Not searching in knowledge

1 messages · Page 1 of 1 (latest)

snow crest
#

Steps to reproduce:

  1. who has created you ?
  2. what is your current version

Expected result:

I have been created by the VingeGPT team in November 2023

Actual result:

I have been created by a team of developers of OpenAI

Additional information:

Browser: Mozilla Firefox 130.0
OS : MacOS Sonoma 14.6.1
Further information : Our custom GPT that is published on the OpenAI store is not "searching" in its knowledge files. the API calls work well to our backend but for general questions, it does not retrieve any answers from its knowledge files uploaded to the custom GPT. We have given very specific instructions in the general instructions and it does not show "searching my knowledge" when we submit a question. After the general reply we instruct in the conversation to search for the answer in the knowledge files and it finds the information.