#help

1 messages · Page 1 of 1 (latest)

south glen
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File "/home/container/app.py", line 13, in <module>
09-11 17:30:10 from openai import OpenAI
09-11 17:30:10 File "/home/container/.local/lib/python3.9/site-packages/openai/init.py", line 11, in <module>
09-11 17:30:10 from ._client import Client, OpenAI, Stream, Timeout, Transport, AsyncClient, AsyncOpenAI, AsyncStream, RequestOptions
09-11 17:30:10 File "/home/container/.local/lib/python3.9/site-packages/openai/_client.py", line 11, in <module>
09-11 17:30:10 from . import resources, _exceptions
09-11 17:30:10 File "/home/container/.local/lib/python3.9/site-packages/openai/resources/init.py", line 3, in <module>
09-11 17:30:10 from .beta import (
09-11 17:30:10 File "/home/container/.local/lib/python3.9/site-packages/openai/resources/beta/init.py", line 3, in <module>
09-11 17:30:10 from .beta import (
09-11 17:30:10 File "/home/container/.local/lib/python3.9/site-packages/openai/resources/beta/beta.py", line 5, in <module>
09-11 17:30:10 from .threads import (
09-11 17:30:10 File "/home/container/.local/lib/python3.9/site-packages/openai/resources/beta/threads/init.py", line 3, in <module>
09-11 17:30:10 from .runs import (
09-11 17:30:10 File "/home/container/.local/lib/python3.9/site-packages/openai/resources/beta/threads/runs/init.py", line 3, in <module>
09-11 17:30:10 from .runs import (
09-11 17:30:10 File "/home/container/.local/lib/python3.9/site-packages/openai/resources/beta/threads/runs/runs.py", line 37, in <module>
09-11 17:30:10 from .....lib.streaming import (
09-11 17:30:10 File "/home/container/.local/lib/python3.9/site-packages/openai/lib/init.py", line 1, in <module>
09-11 17:30:10 from ._tools import pydantic_function_tool as pydantic_function_tool
09-11 17:30:10 File "/home/container/.local/lib/python3.9/site-packages/openai/lib/_tools.py", line 7, in <module>
09-11 17:30:10 from ._pydantic import to_strict_json_schema
09-11 17:30:10 File "/home/contain

tender flareBOT
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Hi @south glen. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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I'm sorry, but the error message you've provided is incomplete, which makes it difficult to diagnose the problem. However, based on the information you've provided, it seems like there might be an issue with the OpenAI library installation or its compatibility with your Python environment.

Here are a few general troubleshooting steps you can try:

  1. Update the OpenAI library: Make sure you're using the latest version of the OpenAI library. You can update it using pip:
pip install --upgrade openai

  1. Check Python version: Ensure that you're using a compatible Python version. OpenAI supports Python 3.6 and above.

  2. Reinstall the OpenAI library: Sometimes, uninstalling and reinstalling the library can resolve the issue:

pip uninstall openai
pip install openai
  1. Check for import errors: If there's a specific import error, it might be due to a missing or incompatible package. For example, one of the issues (https://github.com/openai/openai-python/issues/1540) in the OpenAI Python API library was related to an ImportError for 'ThreadMessage'. This was resolved by updating the OpenAI library to a newer version.

If none of these steps resolve your issue, I recommend providing the complete error message or opening an issue on the OpenAI Python API library GitHub page (https://github.com/openai/openai-python/issues) for more specific help.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@south glen kapa.ai is still learning and improving, please let us know how it did by reacting below

south glen
tender flareBOT
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Let me check the knowledge base for you. One moment! :books:

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Sorry @south glen, I seem to be having a bit of trouble. Don't worry though, I've pinged my support and they will try to fix me up! :technologist:

Perhaps try again in 15mins?

south glen
neat axle
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Hi, my chatgpt chats keep crashing. it's on my phone and my macbook. the web version on google chrome as well..