#MacOS ChatGPT desktop app doesn't have Personalization settings to manage memory

1 messages · Page 1 of 1 (latest)

grizzled marsh
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Steps to reproduce:
1. Open the ChatGPT MacOS app.
2. Navigate to the settings menu and attempt to find the memory management section under “Personalization” (or similar).
3. Notice that no such section exists.
4. Update or add a memory in the chat.
5. Click the “Memory updated” text in the conversation, which opens a modal for managing memory.

Expected result:
A dedicated section in the MacOS app settings (such as “Personalization”, which does exist in the iOS app and the web version, but not in the MacOS desktop app) that allows users to access and manage memory without having to wait for a “Memory updated” notification.

Actual result:
There is no visible section in the MacOS app settings for managing memory. Memory management is only accessible after clicking the “Memory updated” text, which only appears after memory changes. In the iOS app and web version, there exists a Personalization section in the settings with memory management options, which is nowhere to be found in the MacOS desktop app.

Additional information:
Browser: N/A (using MacOS app)
OS: MacOS, Sonoma 14.6.1
ChatGPT for MacOS version 1.2024.240.

wet briarBOT
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Thank you for submitting a bug report regarding the Mac OS app.

Have you attached a screenshot and/or provided an error log with your report? Adding these details can assist the community in addressing your issue.

grizzled marsh
#

Solved it by signing in with my other free account and signing back in with plus account.

wet briarBOT