#There was a problem preparing your chat. Please refresh the page and try again.

1 messages · Page 1 of 1 (latest)

midnight oracle
#

i get There was a problem preparing your chat. Please refresh the page and try again.

snow patioBOT
#

Hi @midnight oracle. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

#

The error message "There was a problem preparing your chat" usually appears when there are URL blockers or extensions enabled that prevent ChatGPT from loading correctly. To resolve this issue, you'll need to turn off any URL blockers or extensions that you currently have enabled.

If the issue persists, you might want to try a 'hard refresh' based on your operating system and browser:

Mac:

  • Chrome and/or Firefox: Press Cmd + Shift + R
  • Safari: Press Cmd + Option + R

PC:

  • Chrome, Firefox, Microsoft Edge: Press Ctrl + F5

Mobile devices:

  • To hard refresh in your browser on a mobile device, you will need to manually clear the cache in browser settings before reloading the page.

If you're still having trouble after following these steps, please contact support@openai.com.

Sources:

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

#

@midnight oracle kapa.ai is still learning and improving, please let us know how it did by reacting below

midnight oracle
#

i get Our systems have detected unusual activity coming from your system. Please try again later.

restive spoke
midnight oracle
restive spoke
midnight oracle
restive spoke