chatgpt has been un usable for several weeks !! | OpenAI | Page 1

upper lintel Jul 24, 2024, 8:28 AM

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When is someone going to do something about this?
First, we get several days where ChatGPT is blocking every other or every second message with a "prove you're human" prompt. Then, a few days later after launching GPT-4 Mini, ChatGPT becomes almost un-usable and hard to get into (No, it's not acceptable; we need to clear all cookies to get in every time you open a new tab or browser). And now, for the last two days, clearing cookies doesn't even work!!!! Meaning chatgpt is completely unusable. What are we paying for ?
Is it time to ditch openai and move to claude ? I've been a massive openai the last 2 years, but this is to much ...

mild jewelBOT Jul 24, 2024, 8:28 AM

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@upper lintel

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upper lintel Jul 24, 2024, 2:39 PM

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Seriously ... When are someone from openai going to address this ???

inner ridge Jul 24, 2024, 2:54 PM

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upper lintel When is someone going to do something about this? First, we get several days whe...

Having the same issues!

upper lintel Jul 24, 2024, 3:41 PM

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Just tested signing up with an email not using google login that works
So in a profile in chrome i have with a different gmail account i also tried signing up ... this works !!!!!
So i sign out and signed in with my "real" gmail account in the same browser/profile and it's hangs and i cannot get in 😦
While it was pending I saw this in console ... made me laugh so hard .... guess there are problems they cannot solve

upper lintel Jul 25, 2024, 8:27 AM

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and here is the response from chatgpt support

Hello,

Thank you for reaching out to OpenAI support.
We're sorry to hear that you're having problems with our platform and apologize for any inconvenience this has caused.
Please be informed that sometimes, users of ChatGPT might see errors like 'Something went wrong' or similar. The error you've experienced could be due to a range of factors. It might be an issue on our end or possibly a problem with your internet connection.
Here are some steps you can take to try and resolve the issue:
1. Retry the request again later - this often solves the problem.
2. Sometimes, browser extensions can interfere with web applications. Try disabling extensions, especially those that block scripts or ads, to see if that resolves the issue.
3. If clearing the cache and disabling extensions don't work, try accessing chat.openai.com using a different browser.
4. If you're using a VPN, try disabling it.
5. Disable any cookie blockers you might have enabled.
6. Try using a different internet browser/computer.
7. Consider connecting to a different network, such as switching from WiFi to a cellular/mobile network
Even without a reported outage or issues with your network, these errors can randomly occur. While they're less common for ChatGPT Plus subscribers, they can still occur from time to time. In most cases, retrying the request later resolves the problem.
Should the issue persists after completing the troubleshooting steps, we kindly request that you provide us with the following details:
The exact error message and code you're seeing
A screenshot to show us what's happening
Any other info you think might help us figure out what's going wrong
We look forward to your response and appreciate you working with us to resolve this concern.
Best,
Geo
OpenAI Support

mild jewelBOT Jul 25, 2024, 8:27 AM

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upper lintel and here is the response from chatgpt support ``` Hello, Thank you for reach...

Is this issue solved?

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upper lintel Jul 25, 2024, 8:30 AM

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No, it's not solved 😕

mild jewelBOT Jul 25, 2024, 8:30 AM

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upper lintel No, it's not solved 😕

Is this issue solved?

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upper lintel Jul 25, 2024, 11:05 AM

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I've reported the two issues using the support chat
Neither has taken this serius or given any meaning full answer, just copy and pasted nonsens.

So i lost it and asked how i can get access to my last invoice ( they took money 2 days ago ) and how i can cancel a subscrition when i cannot access the website
maybe 10 minutes later i receive my last invoice by email and in chat they confirm they have canceled my subscription

I mean ... That was some class A support. Nice quick and good response, but come on ... I wanted a working solution, where was that prima support when i had real issues ?
Oh well, I will see if i can find an alternative, and in the mean time use open webui with a mix of local models with openai API's ....

#chatgpt has been un usable for several weeks !!