I paid for GPT on my mobile and used it, but when I tried to create and publish GPTS on my computer, my name didn't show up in the builder section properly. So I tried to change the name in the billing address, but it didn't change. I ended up canceling the payment on my mobile. On my laptop, I re-signed up with a different email account, not my google account, in edge browser, not chrome, and proceeded with the payment, setting up the name correctly, but again, the name didn't show up in GPTS. How can I fix this?
#when I publish GPTs, my name doesn't show up
nimble trellis
simple oxideBOT
Hi @nimble trellis. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
To change your display name for your OpenAI account, you can follow these steps:
- Go to platform.openai.com (http://platform.openai.com/)
- Navigate to User -> Settings -> Profile -> Name.
Please note that the time for the name change you make on platform.openai.com to be reflected in ChatGPT may take up to 15 minutes.
If you want to prevent your name from being shown in the builder section, you can follow these steps:
- Go to chat.openai.com (http://chat.openai.com)
- Open the settings menu
- Go to the “builder profile” tab and turn your name off.
Please note that the name must have some value, must be 96 characters or shorter, and must be only letters, certain punctuation, and spaces. No numbers are allowed.
If you still face issues, it might be a good idea to reach out to OpenAI support for further assistance.
Sources:
- How do I change my name for my OpenAI account? (https://help.openai.com/en/articles/6640864-how-do-i-change-my-name-for-my-openai-account)
- Forum Post: Custom GPT shows creators personal information and that needs to stop! (https://community.openai.com/t/613165)