Description:
I have been using a chat session for several months, during which I uploaded numerous documents, generated images using DALL-E, and had extensive text interactions. Recently, the chat session stopped working and displays an error message when trying to generate a response.
I have no problems with other chat sessions and I have no problems creating new chat sessions.
Steps to Reproduce:
- Open the ongoing chat session that has been used for several months.
- Attempt to generate a response or interact with the chat.
- Observe the error message.
Expected Behavior:
The chat should generate responses as it did previously without any errors.
Actual Behavior:
The chat session fails to generate responses and displays the following error message: "Something went wrong while generating the response. If this issue persists please contact us through our help center at help.openai.com."
Environment:
Platform: Web
Browser: Chrome and Edge
Operating System: Windows 10
Screenshots: Attached
Additional Information:
The issue started occurring after several months of regular use.
The session contains numerous documents, images, and extensive text interactions.
I have tried using this chat on Edge and it still fails. I also tried chaning the chatGPT version to 3.5 and this also fails.
Code Snippet (if applicable):
Not applicable.
Logs:
Not applicable.
Version Information:
OpenAI Chat Version: 4o