#Everytime I send a message I have to do a CAPTCHA. Why?

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bleak plover
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It is relay annoying that I can't chat without doing this CAPTCHA for every message. And I am not using VPN or Incognito or anything like this.

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undone cargoBOT
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Hi @bleak plover. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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OpenAI uses CAPTCHAs in ChatGPT to help minimize bot activity and spam, ensuring the platform remains fast and available for all users. CAPTCHAs verify you're human by presenting game-like puzzles. While encountering CAPTCHAs occasionally is normal, you shouldn't constantly encounter them.

If you're not using a VPN or incognito mode and still receiving CAPTCHAs with every message, it's possible that there might be some unusual behaviors causing CAPTCHAs to show up more frequently.

Here are some troubleshooting steps you can take:

  1. Check for any non-standard browser configurations, such as browser extensions that might interfere with the page.
  2. Try using an incognito window to see if that helps.
  3. If the issue persists, please send a screenshot of the puzzle to the OpenAI support team. The puzzle includes a request ID that will help them analyze why you're getting them so frequently.

OpenAI understands that CAPTCHAs can be an inconvenience, and they're working hard to balance the benefits of these safety mechanisms with keeping ChatGPT easy to use.

For more information, you can refer to the OpenAI Help Article on CAPTCHAs in ChatGPT (https://help.openai.com/en/articles/8184038-captchas-in-chatgpt).

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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