#Cannot send Message

1 messages · Page 1 of 1 (latest)

night prawn
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I've encountered some trouble. I'm currently a Plus user. When I try to send a message using 4o, my send button is grayed out. After I refresh the entire page, I can send successfully again. Can anyone help me solve this problem? Thank you

wise zealotBOT
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Hi @night prawn. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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I'm sorry to hear that you're experiencing issues with sending messages using GPT-4o. Based on the information provided, it seems like you might be hitting your usage limit. As a Plus user, you can send 80 messages every 3 hours on GPT-4o and 40 messages every 3 hours on GPT-4. Please note that unused messages do not accumulate, so if you wait 6 hours, you will not have 160 messages available to use for the next 3 hours on GPT-4o source (https://help.openai.com/en/articles/6950777-what-is-chatgpt-plus#h_d78bb59065).

If you're sure you haven't hit your usage limit, it could be a temporary issue with the system. You can check the OpenAI Status Page for real-time and historical data on system performance source (https://community.openai.com/t/835144).

If the problem persists, it might be a bug. In such cases, it's best to reach out to OpenAI support for further assistance.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@night prawn kapa.ai is still learning and improving, please let us know how it did by reacting below