whenever i upload on chatgpt 4o images i get the error saying hmm..seems (...)
tried everything, still not working
#Issue with gpt 4o
earnest lynx
rugged kindleBOT
Hi @earnest lynx. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
I'm sorry to hear that you're having trouble with image uploads in ChatGPT 4o. Here are a few things you could try based on the information from the knowledge sources:
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Check the image size: The size limit per image is 20MB. If your image exceeds this limit, it might cause an error. source (https://help.openai.com/en/articles/8400551-image-inputs-for-chatgpt-faq#h_ba9bb5ea5a)
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Check the image format: According to the API reference, there are specific formats that the image needs to adhere to. Make sure your image is in the correct format. source (https://community.openai.com/t/745769)
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Check the role of the message: GPT-4o doesn't allow image URLs in system messages. Make sure the image URL is in a message with the role 'user'. source (https://community.openai.com/t/745769)
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Check your access level: If you're on the Free tier, you might be limited in the number of messages you can send using GPT-4o, and this includes image uploads. If you're frequently using advanced tools, you might want to consider upgrading to Plus. source (https://help.openai.com/en/articles/7102672-how-can-i-access-gpt-4-gpt-4-turbo-and-gpt-4o#h_f6a24d9dd8)
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Server issues: Sometimes, the error message "Hmm...something seems to have gone wrong" could be due to server issues on OpenAI's end. If this is the case, you might just need to wait for a while and try again later. source (https://community.openai.com/t/606744)