"Plus" subscription did not apply | OpenAI | Page 1

night eagle Jun 7, 2024, 1:51 PM

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ChatGPT shared link: Not applicable

Steps to reproduce:

Go to https://chatgpt.com/

Click "Upgrdae plan"

Buy "Plus" subscription.

Expected result:
Features listed in the subscription are available after purchase.

Actual result:
Features are not available. The billing page states that the plan is activated.

Additional information

Browser: Firefox, 127.0b9 (64-bit)
OS: Windows 10

Browser cache was wiped, checked on my phone - subscription isn't there.
The subscription was bought approximately 5 hours ago prior to the date of this report submission.
Similar reports:
#openai-chatter message
#gpt-models message

tame sentinelBOT Jun 7, 2024, 1:51 PM

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@night eagle

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stoic palm Jun 8, 2024, 6:37 AM

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I have same problemo! How to fix?

jade stump Jun 8, 2024, 6:37 AM

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stoic palm I have same problemo! How to fix?

I don't know, it's a bug

rain ermine Jun 8, 2024, 9:44 AM

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Same problem

stoic palm Jun 8, 2024, 9:52 AM

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Now it fixed itself!

night eagle Jun 8, 2024, 2:43 PM

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The issue was solved. For me I needed, because I cancelled my plan, to select "renew it" and cancel again for it to work.

tame sentinelBOT Jun 8, 2024, 2:43 PM

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night eagle The issue was solved. For me I needed, because I cancelled my plan, to select "r...

Is this issue solved?

If you believe this issue is now ready to be closed, please press the button below.

#"Plus" subscription did not apply