fast agate
Is anyone else experiencing the absolutely horrendous support from OpenAI? I guess I'm not alone. A quick search reveals numerous complaints about unresolved issues and lack of response. I have a simple issue: one of my GPT's were banned for no apparent reason, and I can't appeal because the option doesn't exist in my interface. I reported this over a month ago, and the last response I received was on May 1 from "Ferdie":
"Thank you for reaching out to OpenAI. I've looked into the issue you're having with your GPT ban appeal, but I won't be able to solve it without some help from a colleague. I've shared your question with our specialist team and asked them to investigate further. They'll get back to you on this thread with a solution as soon as they can.
In the meantime, if there's anything else you'd like to check, feel free to visit OpenAI.
Best,
Ferdie
OpenAI Support"
Since then, no one has contacted me. I have now lost access to all of my GPTs. It's absolutely crazy to me that this is how OpenAI treats its users, especially paying customers. I even upgraded to the Teams plan, hoping for better support. I'm now hoping Google or Meta will create a similar community where we can build different models and inspire each other.
violet comet