my chatgpt4o slows down and stops after asking a question; Are there any connectivity problems lately or does it depend on the PC?
#Freezes
dull roost
lean waspBOT
Hi @dull roost. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
There could be several reasons why you're experiencing slow responses or freezes with ChatGPT. Here are some troubleshooting steps you can take:
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Clear your browser cache and cookies: Outdated cache data can often cause unexpected behavior with web applications. Clearing your browser's cache and cookies might resolve the issue [source (https://help.openai.com/en/articles/9047779-why-is-my-chatgpt-taking-so-long-to-respond)].
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Check OpenAI's Status Page: There might be reported issues or maintenance activities that could affect response times, especially during peak hours [source (https://help.openai.com/en/articles/9047779-why-is-my-chatgpt-taking-so-long-to-respond)].
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Try a different browser or device: This can help determine if the issue is specific to your current browser or device setup. Certain browser extensions can interfere with web applications, so try disabling extensions, especially those that block scripts or ads. Using an incognito window can also help identify if the issue is related to your browser's settings or extensions [source (https://help.openai.com/en/articles/9047779-why-is-my-chatgpt-taking-so-long-to-respond)].
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Try a different network: Your company network or VPN may have new policies making it difficult to access ChatGPT. If you suspect that the problem is with your network, talk to your IT administrator. Verifying your internet connection speed using online speed test tools can also help identify if the slowness is specific to ChatGPT [source (https://help.openai.com/en/articles/9047779-why-is-my-chatgpt-taking-so-long-to-respond)].
If the problem persists, don't hesitate to reach out to OpenAI support for further help. It's also worth noting that some users have reported different speeds on different connections, so it might not be a widespread issue [source (https://community.openai.com/t/740481)].