#I see an error message in 4o -> "Unable to upload filename"

1 messages · Page 1 of 1 (latest)

bleak marten
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I have uploaded files that were successful, but after sometime i started to see the error message as unable to upload <filename>. Is it something to do with quota? How can i find? My current plan is "Plus"

stoic bayBOT
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Hi @bleak marten. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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Based on the information provided in the knowledge sources, it's possible that you might be encountering a file storage quota issue. In one of the forum posts, a user experienced a similar issue while using the OpenAI Assistants interface and received a message indicating that they had exceeded their file storage quota for assistants source (https://community.openai.com/t/563281).

If you're encountering a similar issue, it's recommended to contact OpenAI support for assistance. You can reach out to them via **https://help.openai.com** (https://help.openai.com) source (https://community.openai.com/t/563281).

Please note that the information provided is based on the knowledge sources available and may not fully address your specific issue. If the problem persists, it's best to reach out to OpenAI support for further assistance.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@bleak marten kapa.ai is still learning and improving, please let us know how it did by reacting below

bleak marten
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@stoic bay where can i find the file storage quota in openai website

stoic bayBOT
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Let me check the knowledge base for you. One moment! :books:

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I'm sorry, but the provided knowledge sources do not contain specific information on where to find the file storage quota on the OpenAI website. It's recommended to check your account settings or usage details on the OpenAI platform. If you're unable to find the information, please reach out to OpenAI support via **https://help.openai.com** (https://help.openai.com) for further assistance.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: