Is there a reason my connection keeps failing when trying to use the voice feature
#voice not working
spring locust
undone heraldBOT
Hi @spring locust. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
I'm sorry to hear that you're having trouble with the voice feature. There could be several reasons why your connection keeps failing. Here are a few things you can try:
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Check your internet connection: Make sure you have a stable internet connection. If your internet connection is unstable, it might cause issues with the voice feature.
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Check the OpenAI status site: There might be an outage or issue on OpenAI's end. You can check the OpenAI status site to see if there are any known issues.
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Check your settings: Make sure you have the correct settings enabled for voice conversations. To start a voice conversation, you need to tap the headphones icon. Once the connection is established, ChatGPT will be listening for you to speak. If you want to pause the conversation, you can tap the pause icon. To resume the conversation, tap the resume icon. If you want to disable the ability to have voice conversations, you can go to Settings → App → New Features → Voice conversations (toggle off).
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Check your language settings: If the voice input is detecting a different language from the one you're speaking, you can specify a preferred language in Settings for a more accurate detection. Click on the "..." button on the top right hand corner, and then click on the "Settings" button. Within the Settings page, scroll down to the Speech section. Click on the "Main Language" dropdown to select your language.
If none of these solutions work, it might be a good idea to reach out to OpenAI's support team for further assistance.
Sources:
- Start a voice conversation (https://help.openai.com/en/articles/8983392-start-a-voice-conversation)
- Pause the voice conversation (https://help.openai.com/en/articles/8983396-pause-the-voice-conversation)
- Resume the voice conversation (https://help.openai.com/en/articles/8400625-voice-chat-faq#h_95b6b08094)
- Disable the ability to have voice conversations (https://help.openai.com/en/articles/8400625-voice-chat-faq#h_7a69a7d411)
- Why does the voice input detect a different language from the one I’m speaking? (https://help.openai.com/en/articles/8983410-why-does-the-voice-input-detect-a-different-language-from-the-one-i-m-speaking)
Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:
elder sedge
Is there a reason my connection keeps failing when trying to use the voice featu...
Hey, i had this issue as well before. If you have a vpn on, or are connected to a public wifi that may block certain features, that could be the issue.