#Subscription Issue: Payment Made but Unable to Subscribe Again on Same Phone

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obsidian sandBOT
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@delicate hare

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delicate hare
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Subscription Issue: Payment Made but Unable to Subscribe Again on Same Phone

delicate hare
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I’ve deleted the old account, and try again. But it shows: “Error
This subscription item is already associated with another OpenAI account.
Please log in with that account to access, or visit”

How can I fix it?

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I found a solution. Can I cancel my iOS subscription and then directly subscribe on the website using my credit card?