Enterprise account limited? | OpenAI | Page 1

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Hi @hollow tusk. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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According to the information provided in the knowledge sources, ChatGPT Enterprise does not have usage caps source (https://help.openai.com/en/articles/8266413-what-are-chatgpt-enterprise-s-max-message-limits). However, it's important to note that while there may not be a usage cap, there could still be rate limits in place to ensure fair usage and system stability.

For GPT-4, there are rate limits that apply to Plus and Team plans, but for users on the Enterprise plan, there is no message cap source (https://help.openai.com/en/articles/8983377-which-models-can-i-use-in-voice-conversations).

If you're experiencing rate limiting issues, it might be due to specific settings in your organization's projects. Only the Owner of an organization can set and manage these restrictions source (https://help.openai.com/en/articles/9186755-managing-your-work-in-the-api-platform-with-projects#h_d4737514e7).

You can check your current rate limits and how to raise them in the Limits section of your account settings source (https://help.openai.com/en/articles/7127986-what-are-the-gpt-4-rate-limits).

If you continue to experience issues, I recommend reaching out to OpenAI support for further assistance.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@hollow tusk kapa.ai is still learning and improving, please let us know how it did by reacting below

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Let me check the knowledge base for you. One moment! :books:

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Based on the information provided in the knowledge sources, it's important to note that Custom GPTs and OpenAI’s APIs are two separate products source (https://community.openai.com/t/624770). Therefore, the API reference does not apply to Custom GPTs.

If you're experiencing rate limiting issues with a Custom GPT on an Enterprise plan, it might be due to specific settings in your organization's projects. Only the Owner of an organization can set and manage these restrictions source (https://help.openai.com/en/articles/9186755-managing-your-work-in-the-api-platform-with-projects#h_d4737514e7).

You can check your current rate limits and how to raise them in the Limits section of your account settings source (https://help.openai.com/en/articles/7127986-what-are-the-gpt-4-rate-limits).

If you continue to experience issues, I recommend reaching out to OpenAI support for further assistance.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@hollow tusk kapa.ai is still learning and improving, please let us know how it did by reacting below

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Let me check the knowledge base for you. One moment! :books:

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I apologize for the confusion. Based on the knowledge sources provided, there isn't specific information about rate limiting for Custom GPTs under an Enterprise plan outside of the API context.

It's recommended to reach out to OpenAI support directly for assistance with this issue, as they would have the most accurate and up-to-date information regarding rate limits for Custom GPTs under an Enterprise plan.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@hollow tusk kapa.ai is still learning and improving, please let us know how it did by reacting below

#

Let me check the knowledge base for you. One moment! :books:

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You can reach OpenAI support directly through the following methods:

If you already have an account, simply login and use the "Help" button to start a conversation source (https://help.openai.com/en/articles/6614161-how-can-i-contact-support).
If you don't have an account or can't login, you can still reach OpenAI support by selecting the chat bubble icon in the bottom right of help.openai.com (https://help.openai.com/) source (https://help.openai.com/en/articles/6614161-how-can-i-contact-support).
If you are a European user, you have the additional option of contacting OpenAI by sending an email to DSA-users@openai.com, which serves as a single point of contact for EU users under the Digital Services Act (DSA) source (https://help.openai.com/en/articles/8959649-eu-digital-services-act-dsa-point-of-contact).

Please note that the email option is specifically for users in the EU under the Digital Services Act (DSA). For other inquiries, it's recommended to use the chat feature on the help center page.

#Enterprise account limited?

If you continue to experience issues, I recommend reaching out to OpenAI support for further assistance.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

If you continue to experience issues, I recommend reaching out to OpenAI support for further assistance.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

It's recommended to reach out to OpenAI support directly for assistance with this issue, as they would have the most accurate and up-to-date information regarding rate limits for Custom GPTs under an Enterprise plan.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

Please note that the email option is specifically for users in the EU under the Digital Services Act (DSA). For other inquiries, it's recommended to use the chat feature on the help center page.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: