#I need help with the credit system

1 messages · Page 1 of 1 (latest)

barren salmon
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They told me that when I create an account on Openai I would get $5 in free credits, but I created it and didn't get anything, it appears zero and I never used it

alpine grottoBOT
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Hi @barren salmon. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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OpenAI has recently discontinued the provision of free trial credits for new accounts. This means that you will not receive the $5 free credits upon creating a new account. This change has been reflected on the official pricing page of OpenAI and in the community forums.

To use the OpenAI services, you will need to add credits to your account. You can do this by going to the settings -> billing section in your OpenAI account, choosing "add payment method", and proceeding to purchase a prepayment credit. The minimum amount you can start with is $5.

Please note that the API is not free, and you will need to have sufficient credits in your account to use it. If you encounter any issues such as rate limit errors or messages indicating insufficient quota, it is likely due to a lack of credits in your account.

Sources:

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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barren salmon
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So you want people to pay for something they can't even test? haha okay

lethal iris