Card Declined Error for API Payment | OpenAI | Page 1

rocky briar May 1, 2024, 5:31 PM

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I have been using the same credit card to pay for API usage for several years. Now today I am getting card declined errors when I tried to refill my account balance. I contacted my bank about this and they don't even see any requests being made that are being declined so the issue is clearly on OpenAI's end. I tried removing the card as a payment method and re-adding it, but now I am even getting the card declined error when trying to re-enter the card info. This is very confusing.

terse flaxBOT May 1, 2024, 5:31 PM

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@rocky briar

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late wind May 1, 2024, 5:39 PM

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Can you file a support ticket? The support staff should have access to billing tools, while the people here in Discord don't.

fossil dock Aug 4, 2024, 7:04 PM

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rocky briar I have been using the same credit card to pay for API usage for several years. N...

Is there a solution for this problem?

#Card Declined Error for API Payment