I was wondering what it does if I don't enable the auto-recharge option
#question
languid cliff
shrewd plumeBOT
Hi @languid cliff. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
If you don't enable the auto-recharge option, your account will not automatically purchase more credits when your balance falls below a certain threshold. This means that once you've consumed all your credits, your API requests will start returning an error letting you know you've hit your billing quota. If you'd like to continue your API usage, you can manually return to the billing portal (https://platform.openai.com/account/billing) and use the "Add to balance" button to purchase additional credits.
Please note that any purchased credits will expire after 1 year and they are non-refundable. Also, due to the complexity of OpenAI's billing and processing systems, there may be delays in their ability to cut off access after you consume all of your credits. This excess usage may appear as a negative credit balance in your billing dashboard, and will be deducted from your next credit purchase.
If you don't want to manually monitor and recharge your credit balance, enabling the auto-recharge option could be a convenient solution. This feature is currently being worked on and OpenAI will notify all prepaid billing customers when it's available.
Sources:
- Help Article > En > Articles Part 2 (https://help.openai.com/en/articles/8264644-what-is-prepaid-billing)
- Forum Post: New Billing Model - auto top up option > Original post (https://community.openai.com/t/662151)
- Forum Post: Rate Limit Exceeded - How to Find Specific Reason? > Official Answer (https://community.openai.com/t/530069)