#Seeking Help : My GPT Removed from GPTStore Despite Fixes and No Response from OpenAI

1 messages · Page 1 of 1 (latest)

outer solstice
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Hi everyone, I need some help attention OpenAI has removed my GPT from the GPTStore, and you can view it here: https://chat.openai.com/g/g-eppiW3Zqp-health-coach.

They informed me that my GPT was removed from the marketplace due to a violation of OpenAI's Usage Policies. I've tried contacting OpenAI about this issue, but after three days, I still haven't received a response. In an attempt to resolve the problem, I removed all content from the GPT including its name, description, instructions, conversation starters, datasets, and actions. Despite these changes, I still can't republish it.

I also need to understand exactly what needs to be edited in the GPT instructions to allow it to be published again. Originally, this GPT was one of the first I created and hadn't been updated in months, yet it was performing well with over 15,000 conversations and nearly 200 reviews, averaging a 4.5 out of 5 rating. So I'm quite sad if I have to let it go sad

Any advice on how to proceed would be greatly appreciated dalle_ty

jovial ruinBOT
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@outer solstice

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cunning sequoia
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Specifically wondering if it's this section:

  1. Don’t perform or facilitate the following activities that may significantly impair the safety, wellbeing, or rights of others, including:
    a. Providing tailored legal, medical/health, or financial advice without review by a qualified professional and disclosure of the use of AI assistance and its potential limitations
outer solstice
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Our focus is actually on a more holistic approach. I do acknowledge that OpenAI considers this a violation of its usage policies in that category. However, this should be easily rectifiable by modifying one or two sentences in the GPT's instructions. The main problem is that no matter what changes I make, the GPT simply won't update or be republished to the GPT Store. Therefore, I'm wondering if OpenAI has deleted my GPT or simply placed it in a "waiting" category to be resolved or something similar

jovial ruinBOT
outer solstice
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But thanks for pointing it out @cunning sequoia veryhappycat

jovial ruinBOT