New Chats not working | OpenAI | Page 1

drowsy hawk Apr 18, 2024, 9:40 AM

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ChatGPT shared link: https://chat.openai.com/share/0b9b115a-811d-44e8-b296-f70413171210

Steps to reproduce:

I am trying to initiate new chats but am not being able to.

I tried on the browser and also the android app.

The old chats are still working.

Expected result:

New chats should work.

Actual result:

Error message.
The server is having problems. Please try again later.
(876327ae6ddfd1d0-MCT)

Additional information

Browser: Chrome and android app
OS: Android and Windows

ChatGPT

A conversational AI system that listens, learns, and challenges

obsidian robinBOT Apr 18, 2024, 9:40 AM

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Thank you for reporting a bug related to ChatGPT.

If relevant and not already provided, we recommend adding a link to the associated ChatGPT conversation and uploading any relevant images here for easier troubleshooting.

main thistle Apr 18, 2024, 6:44 PM

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I have met the same problem

drowsy hawk Apr 18, 2024, 6:48 PM

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3.5 is working. But when I switch to 4 or dynamic it does not. Its been almost 24 hours now.

tardy needle Apr 18, 2024, 8:33 PM

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same here

chrome rock Apr 19, 2024, 4:19 AM

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Same here

mint sable Apr 19, 2024, 5:54 AM

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For the past two days, ChatGPT 4 has not been working, although the 3.5 model is functioning properly. I have a Plus subscription. I contacted the support team yesterday regarding this issue but received nothing beyond the usual recommendations to check my browser, VPN, cookies, etc. I've tried accessing my account on both Chrome and Edge, cleared all cookies, and attempted to connect in Incognito mode. Additionally, I've checked the mobile version of your official ChartGPT app on iPhone. I'm not using any VPN and am currently located in Europe. I haven't made any changes to the Firewall settings in Windows 11. According to your status website, everything seems fine with all systems operational. However, I'm unable to use ChatGPT 4 as I keep receiving the message "Hmm...something seems to have gone wrong." Upon inspecting the developer console in Chrome, I noticed the following error: POST https://chat.openai.com/backend-api/conversation 500 (Internal Server Error). I've also attempted to connect from various internet providers, including home, office, and mobile data, but unfortunately, without success.

main thistle Apr 19, 2024, 6:20 AM

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who can help

keen pine Apr 19, 2024, 8:23 AM

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I have the same problem, besides I couldnt open a ticket like this. Someone should hear whats going on here

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More than 36 hour, I cannot GPT4

lime reef Apr 19, 2024, 8:39 AM

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Same problem here. 48 hours now.

royal pecan Apr 19, 2024, 1:19 PM

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drowsy hawk 3.5 is working. But when I switch to 4 or dynamic it does not. Its been almost 2...

Guys how are you doing? Me either, have the same trouble. Did you find out something helpful?

royal pecan Apr 19, 2024, 1:23 PM

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mint sable For the past two days, ChatGPT 4 has not been working, although the 3.5 model is...

Hi Alekho, If you want ChatGPT really fast the only way is to create/use another login and pay your subscription again and cancel your subscription in your previous account name. For now, this is the only thing to do. It will not address the issue you are right. But unfortunately this is such a temporary solution. If you go to the status.openai.com website, you will see that GPT works correctly. The problem is on our side.

chrome rock Apr 19, 2024, 1:31 PM

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OpenIA banned my account for no reason, I only used GPT4 for coding purposes, when I created a new account and paid plus again GPT4 worked correctly again, is it a failure in the banning system or why are they doing these random bans?

kindred pike Apr 19, 2024, 2:09 PM

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royal pecan Hi Alekho, If you want ChatGPT really fast the only way is to create/use another...

It is not a solution for me. 20 dollars in my country is too much and I have recently renewed the subscription. I can’t pay 20 dollars again in the same month!!!

devout horizon Apr 19, 2024, 2:39 PM

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Same thing! Can't use new chats, specifically on gpt4

royal pecan Apr 19, 2024, 2:54 PM

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Don't have any other ideas for now. Hope I hope we are banned (if we are) for a short time, not forever...

gleaming helm Apr 19, 2024, 11:20 PM

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hi, had the same problem, seems fixed now

pale aspen Apr 19, 2024, 11:24 PM

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gleaming helm hi, had the same problem, seems fixed now

From how many Times ago you had this problem ?

gleaming helm Apr 19, 2024, 11:25 PM

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pale aspen From how many Times ago you had this problem ?

had it for like 2 days, no gpt4 on any browser or in app. 3.5 worked

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now 4 is working again too

pale aspen Apr 19, 2024, 11:26 PM

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gleaming helm had it for like 2 days, no gpt4 on any browser or in app. 3.5 worked

Wt.. and you received no message now to tell you its good again from GPT or OPENAI ?

gleaming helm Apr 19, 2024, 11:27 PM

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well, i did send them a bug report but i have not seen an answer yet. maybe it's somewhere in my account, im not sure

pale aspen Apr 19, 2024, 11:28 PM

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gleaming helm well, i did send them a bug report but i have not seen an answer yet. maybe it's...

Ok thx, outrageous, dont want to be so curious but, from wich country are u from?

gleaming helm Apr 19, 2024, 11:28 PM

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ger

pale aspen Apr 19, 2024, 11:31 PM

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gleaming helm ger

Ok dude, me fr, hv a good night

gleaming helm Apr 19, 2024, 11:31 PM

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thx, u too

pale aspen Apr 19, 2024, 11:38 PM

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Solved for me guys, third bug report i sent to their on the help support telling us their joking about us, understood they’r using chatbot AI to answer , dont know if any technical dude made anything but its back for me, hv a good night🙏🏼

mint sable Apr 20, 2024, 5:58 AM

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thanks for sorting things out.
it would have been better to acknowledge the problem right away and put up a banner saying that work is underway, so people don't worry. instead, there were just responses about cookies not being right and maybe vpn issues... not exactly the most reassuring.

#New Chats not working