#Conversation converted from 4 to 3.5 due to expired subscription

1 messages · Page 1 of 1 (latest)

mossy light
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My subscription expired a few hours ago and I hadn't noticed, so I sent a message and a chat conversation was converted from 4 to 3.5. As soon as I noticed this change I renewed my subscription with a new card and now I can start conversations using GPT4 but I cannot resume this previous conversation that was using it.

How can I do to resolve this?

ChatGPT shared link: (optional)

Steps to reproduce:

  1. Start a conversation with GPT 4.
  2. Make the subscription expire and send a message by having the conversation converted from GPT 4 to 3.5
  3. Renew the subscription and send a message in the same conversation

Expected result:

GPT4 with image submission, code analysis, and dall-e should be available

Actual result:

Conversation does not use GPT4 and provides an up-stream error with each message

Additional information

Browser: Chrome
OS: Windows 10

dapper snowBOT
#
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