#credits

1 messages · Page 1 of 1 (latest)

frail gardenBOT
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Hi @plush finch. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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Based on the information provided in the knowledge sources, OpenAI allows a phone number to be associated with up to three accounts, including deleted accounts. This means that if you have used the same phone number for three accounts, you cannot create any additional accounts with that phone number, even if you delete the accounts source (https://help.openai.com/en/articles/7039943-data-usage-for-consumer-services-faq#h_05c8ebb1a5).

For anti-fraud and abuse reasons, OpenAI does not allow you to unlink phone numbers from OpenAI accounts to free up that number for reuse. This means deleting an OpenAI account does not free up the number to get around the limit source (https://help.openai.com/en/articles/6378407-how-to-delete-your-account#h_fc20b0ab67).

If you believe that your phone number has not been used for three different OpenAI accounts and you're still facing issues, it might be a good idea to reach out to OpenAI support for further assistance.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: