ChatGPT app immediately produces error. | OpenAI | Page 1

raw ginkgo Mar 13, 2024, 4:44 PM

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The Android app has shown this error for months. It happens immediately (before login). Clearing app data and uninstalling doesn't resolve it.

The currently failing app version is 1.2024.066, Mar 6 2024

Steps to reproduce:

install the Android ChatGPT app
open app

vernal quailBOT Mar 13, 2024, 4:44 PM

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white otter Mar 17, 2024, 9:47 PM

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yeah, the same has been happening with me... are you using a pixel phone?

trim ether Mar 19, 2024, 11:22 AM

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raw ginkgo The Android app has shown this error for months. It happens immediately (before ...

Hi, you said "clearing app data and uninstalling doesn't resolve it," but I'm wondering if you're trying both of those things each time, or just one or the other. Specifically: have you already tried opening App info for ChatGPT, force closing the app, clearing its app data, then reopening it, without ever uninstalling it?

raw ginkgo Mar 19, 2024, 2:23 PM

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white otter yeah, the same has been happening with me... are you using a pixel phone?

Yes

white otter Mar 19, 2024, 2:29 PM

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trim ether Hi, you said "clearing app data and uninstalling doesn't resolve it," but I'm wo...

that worked for me, thank you

white otter Mar 19, 2024, 2:30 PM

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raw ginkgo Yes

hey Stuart, please do what Solbus suggested, itg worked for me

#ChatGPT app immediately produces error.