#ChatGPT is unresponsive - #enforcement-containerchatgpt-paid

1 messages · Page 1 of 1 (latest)

loud radish
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Steps to reproduce:

  1. Use ChatGPT Plus on the OpenAI website.
  2. During interaction, a transparent div with id="enforcement-containerchatgpt-paid" appears, overlaying the page.

Expected result:

The ChatGPT interface should remain fully interactive, with functional scrolling and clicking capabilities.

Actual result:

The transparent div covers the entire screen, making the page appear normal while blocking all interactions, such as scrolling and clicking. There is no visible means to dismiss this div. Clearing cache and deleting cookies provides a temporary fix, but the issue recurs.

Additional information:

Browser: Chrome
OS: Windows 11
Related Forum Post: Other users have been experiencing this issue for months without a resolution. (https://community.openai.com/t/chatgpt-plus-freezing-all-the-time/540304/36)

OpenAI Developer Forum
Chatgpt Plus freezing all the time!

I’ve been one of them for a few days now. It’s hard to believe that this bug for paid customers has apparently existed for at least 4 months and no one from OpenAI is responding and you can’t even contact this company despite having a paid subscription. The only solution for me is to open the following address and delete the OpenAI cookies: chr...

grim gobletBOT
#
Thank you for reporting a bug related to ChatGPT.

If relevant and not already provided, we recommend adding a link to the associated ChatGPT conversation and uploading any relevant images here for easier troubleshooting.

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