Disappearance of ChatGPT Responses upon Session Reload and Subsequent Prompt Entanglement | OpenAI | Page 1

rustic island Mar 9, 2024, 4:42 AM

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Steps to reproduce:

It can happen with any prompt I send, but it might be related to responses requiring "critical or abstract thought"

If it happens, when I reload the page I can see that the previous response I have received has vanished, replaced by "There was an error generating a response" and "Regenerate" button, but you can see from the prints I had receive a response.

If I don't reload and instead keep going the conversation going, you can see from the prints that the same issue happens, but the prompts now become combined with each other. In such case, the "pencil" button is no longer available for editing the message
Ps. This has been happening for 3 weeks now. Not on every single message, but quite frequently. I am unsure if it is random, or if there is a specific trigger.
Ps 2. It happens with regular ChatGPT, ChatGPT with Custom Instructions and Custom GPTs
Ps 3. I have no way to know it happens until I refresh, or if I noticed a response contains information that should belong to the previous prompt.

Additional information

Browser: Happening on Chrome, Brave, Firefox and Edge. Happening with my friend too on another machine, and even smartphone
OS: Windows10

abstract estuaryBOT Mar 9, 2024, 4:42 AM

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zenith mortar Mar 9, 2024, 9:18 AM

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Happened to my ChatGPT4 too. Both on PC chrome(windows and Mac) and iPhone chrome.

And sometime when I generated 2 responses using same prompt, the prompt would be merged with previous prompt only for one of the responses.

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sorry for the messy mosaic, but GPT always tend to say my prompt and responses were triggering or policy violating.

so these 2 are from same prompt, but when I click on <1/2> to get to the 2nd response, it will merge with the next prompt ("now write jimmy's reaction ..."), and there is no way to go back to the first response which is the unmerged version.

astral flax Mar 9, 2024, 8:51 PM

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I’m glad to see I’m not the only one with that issue.

austere hawk Mar 9, 2024, 9:54 PM

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I have also been experiencing this issue.

It only started appearing for me when I began working with exceptionally long and complex conversations where I was requesting the generation of sophisticated definitions of relationship between correlated "domains"

I don't have steps to reproduce as there is no indicator until after a conversation page is refreshed.

It appears that text from separate user prompts are being truncated into the appearance of one prompt and the resulting responses to each of those prompts are removed from the conversation history.

From a software development standpoint, my educated guess would be that something is going wrong with the context window, and some form of memory leak (or something) is causing the system to not send the context window to the ChatCompletions API. I suspect this because I have been occasionally encountering the generic "I'm here to help" responses with no context from the conversation. When I send the same prompt again, I will sometimes get the same generic response, or eventually the response picks back up like nothing was ever wrong.

I have no way of knowing if this artifact of generic responses out of no where is related to my prompts appearing concatenated in the conversation history, but I have only ever seen both issues appear together.

On the surface, if I were to guess, I would say that something is happening occasionally preventing the ai responses to the conversation from being recorded to the conversation history database, maybe in a block of a handled exception valid completion responses just aren't being stored (I've made that mistake before)

Either way, the effect of this issue is that you'll get multiple user prompts next to each other in the conversation stack with their responses missing, so the UI renders those continuous user rows as a single unit.

noble lance Mar 9, 2024, 10:16 PM

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Yep can confirm i have had this issue for like 3 weeks now. There seems to be little rhyme or reason as to why and when it tangles stuff after refreshing

rustic island Mar 10, 2024, 1:33 AM

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I wonder if y'all have found a solution or workaround for this issue. In my case, I just refesh after each message and, should the problem happen, change browser to keep the conversation going. This is the only way I found to continue using chatgpt

eternal bramble Mar 10, 2024, 1:42 PM

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yeah this issue is so annoying

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when I edit a prompt it just throws the new edit'ed message below the old prompt

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it also seems to forget the context of the previous message after editing

zenith mortar Mar 12, 2024, 3:22 PM

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rustic island I wonder if y'all have found a solution or workaround for this issue. In my case...

This is so frustrating and such a waste of my time. After 10th prompt edit and 5 times regenerate I finally get some acceptable answer, and the response is gone after a page refresh.

rustic island Mar 12, 2024, 4:23 PM

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zenith mortar This is so frustrating and such a waste of my time. After 10th prompt edit and 5...

Indeed, it is quite sad to see a good answer vanish.

To me it happens a lot, I wonder if other people are not being affect?

Also, I am under the impression that the the response itself might be correlated with the problem. I had a particular response that had to be regenerated a couple of times due to this issue, but after getting past it, the conversation went more or less normal. The problem kept happening, but nowhere near as frequent.

zenith mortar Mar 12, 2024, 4:26 PM

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rustic island Indeed, it is quite sad to see a good answer vanish. To me it happens a lot, I...

i noticed this too, so i kept changing prompts (adding or reducing instructions, rephrasing etc.). but overall it still seemed too random, I can't really tell what is the trigger

astral flax Mar 13, 2024, 12:12 PM

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It’s getting worse. And no, refreshing doesn’t help. Half the time, you refresh it gives you the ‘There was an error generating a response’ message with the green button to refresh underneath it.

last terrace Mar 13, 2024, 5:57 PM

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that's so annoying

floral wave Mar 13, 2024, 5:58 PM

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😒

eternal bramble Mar 13, 2024, 6:27 PM

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Bruh I can’t even send a new message all it does is append it to the previous prompt and gets rid of the response (shows like it’s sending a new message but doesn’t have context of what it wrote previously and on reload shows that it actually appended)

rustic island Mar 13, 2024, 11:21 PM

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floral wave 😒

As much as I appreciate the bump, this seens to be a separated issue

spare ledge Mar 14, 2024, 1:33 AM

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Yeah, @floral wave is definitely different, I experienced that as well but it just fixed itself.

As for this issue, just like @austere hawk , in long conversations I had, messages just randomly disappeared. Sometimes the most recent where I'd need to hit regenerate even though a perfectly good answer was previously there before reloading. Also messages further back in the message history. I looked at the entire json load in dev tools, and it'll just show 2 messages from me back to back, one being the parent of the other, with the generated response completely missing. Each location that there was a message of mine that was back to back due to the missing message, that message was no longer editable either, it gets locked in. I often will go back up in a thread if I had another train of thought I wanted to follow and edit to start a fork.

#Disappearance of ChatGPT Responses upon Session Reload and Subsequent Prompt Entanglement