#Plus User not able to get past login screen DAY 2

1 messages · Page 1 of 1 (latest)

languid beacon
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ChatGPT shared Link: Not Available
Steps to reproduce:

  1. navigate to: https://chat.openai.com/auth/login from updated Chrome browser (problem began after most recent Chrome browser update)
  2. Click on Login button

Expected result:
Arrival to Plus User Chat GPT Dashboard

Actual result:
Blank white screen

Additional information

Browser: Chrome & Edge
OS: WIndows 10 Pro

grave bridgeBOT
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Thank you for reporting a bug related to ChatGPT.

If relevant and not already provided, we recommend adding a link to the associated ChatGPT conversation and uploading any relevant images here for easier troubleshooting.

white pulsar
tawdry bronze
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Exactly the same problem here. I'm a Plus user and I'm not able to log in on my windows 10 either my android phone.

#

Luckily I'm not the only one experiencing this problem

languid beacon
# grave bridge

No chat link available. I can't get to that screen. That is the problem 😕

white pulsar
languid beacon
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Does that mean it is a me issue or a Chrome issue?

final olive
#

Same issue on Microsoft Edge.

white pulsar
# languid beacon I was able to log into my Plus account after downloading Firefox

That's good that it works in Firefox. As to what could be causing it: it's hard to say. As another test, can you try this in Chrome?

  • Disable any Chrome browser extensions you have installed
  • Open an incognito window of Chrome
  • Then try getting to ChatGPT again
    This will help test whether it could be a cache or extension causing problems.
languid beacon
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Cleared my cookies & cache...

warm condor
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I'm having same issue, any solutions?

languid beacon
frank birch
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This should be fixed. Let me know if not.

final olive
frank birch
frank birch
final olive
final olive
swift depot
green atlas
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hello I have a bug every time I write a message on ChatGPT. It doesn't respond and shows an infinite loading bar on the right. I have already cleared the cache and deleted the cookies, but it still doesn't work. When I create a new account, it works. The problem is that on my main account, I pay for gpt 4
firefox or chrome
same problem

jovial wagon