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Hi to everyone. Me and my team mate are been using the API for a long time, but today for some reasons we are unable to add funds on the API Wallet. Our card, actually used and working with ChatGPT Plus is being declined for the API recharge. We also tried with another card (still from the same emitter, but different tecnology, but it was declined again. We are wandering what is changed ad the card worked until the last call from the project few weeks ago, and it’a always been the default card, always working.
Is anyone facing our issue? How you managed to solve?
Steps already tried:
- open a ticket into OpenAI environment; - actually waiting.
- double checked the card account for any kind of new auth/requests ;
- no sign of unsuccessfull requests on the card side;
Anything else we can do?
halcyon garden