#ChatGPT 4 cannot read uploaded PDF anymore

1 messages · Page 1 of 1 (latest)

brazen drum
#

I attempted to upload a PDF and ask some questions regarding its contens, but ChatGPT 4 responded with an error message indicating that the PDF appears empty or inaccessible, which contradicts my experience as I successfully interacted with the same PDF a few weeks earlier without any issues.

Here's the error message I received:

It seems there was an issue with opening the file "Il Sentiero dei Nidi di Ragno." The page had no contents, which could indicate a problem with the file format or an upload error. Could you please try uploading the file again, or let me know if there's anything specific you'd like to ask about the book?

The PDF in question is 640KB, allows for text selection, and is not safeguarded by a password

graceful whaleBOT
#
Please follow the posting guidelines.

For better assistance from the community or an OpenAI team member, please follow the posting guidelines by clicking the button below.

➜ Need to contact OpenAI support? Visit https://help.openai.com
coral sparrow
#

Pdf upload doesn't work anymore. I have the issue too. It has been broken for the past days.

jovial oxide
#

Brute forcing it works. It takes a couple of times and you might need to feed it multiple times the documents, but it ends up working. Just repeat to it something like "try again reading the documents. if you are unable to do so, don't generate anything and write "next try?"" a few times and some times add again the documents you want it to read.