#PII and teams

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frozen mirage
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A user is interested in uploading their own credit reports to chatGPT for analysis and comparison between the reports. This contains a lot of PII, and we know that information we upload is potentially reviewed by other humans for disallowed content or other concerns.

Would a teams account make this use 'more private' for the user?

kind vaultBOT
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Hi @frozen mirage. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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Yes, a Teams account would indeed make this use more private for the user. According to the information extracted from the OpenAI community forum, every query in ChatGPT Team is private and not shared unless a user chooses to do so. All chats are inherently private and only visible to the user, unless intentionally shared. OpenAI ensures user privacy and does not make individual queries public nor train on the inputs or responses of Team Workspace users source (https://community.openai.com/t/619514).

Furthermore, OpenAI does not use content from its business offerings such as ChatGPT Team, ChatGPT Enterprise, and the API Platform to train its models. This means that the data you upload to these platforms is not used to improve model performance source (https://help.openai.com/en/articles/5722486-how-your-data-is-used-to-improve-model-performance#h_6dea59578a).

However, it's important to note that while a Teams account provides more privacy, it does not necessarily mean it's suitable or secure for uploading sensitive personal information such as credit reports. Always ensure you're following best practices for data security and privacy, and consult with a legal expert if necessary.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: