#system maintenance

1 messages · Page 1 of 1 (latest)

mortal pond
#

hey
does anyone know how openai announces that they are planning for system maintenance?
like do we get 2 weeks notice?

for the API

normal zodiacBOT
#

Hi @mortal pond. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

#

Yes, OpenAI does provide notice before making changes to their system. Specifically, for new versions of models like gpt-4 and gpt-3.5-turbo, users of undated model names are typically notified by email about 2 weeks before any change takes place. After a new version is launched, older versions are typically deprecated 3 months later. This information can be found in the OpenAI platform documentation (https://platform.openai.com/docs/deprecations).

However, for specific system maintenance announcements, it's not explicitly mentioned in the provided extracts. You may want to check OpenAI's official communication channels or contact them directly for more specific information.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: