#Bug Report: Unable to Attach Images

1 messages · Page 1 of 1 (latest)

marsh helm
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Description: When attempting to upload and attach images in GPT-4, an error message occurs stating, "There was an error generating a response." Clicking "Regenerate" does not resolve the issue, and the error persists.

Steps to Reproduce:

Navigate to the image upload feature in GPT-4.
Select an image file to upload.
Attempt to attach the image to the response.
Observe the error message: "There was an error generating a response."

Expected Behavior: Uploading and attaching images should function without errors, allowing users to include images in their responses seamlessly.

Actual Behavior: Error message "There was an error generating a response" prevents successful attachment of images, despite attempting to regenerate.

Additional Information:

Occurs consistently across multiple attempts.
Issue observed on windows 10 and iPhone accross multiple browsers including the app, however, with a different error message "Hmm...something seems to have gone wrong.".
No error codes or further diagnostic information provided.
Impact: This issue impedes users from including visual content in their interactions, potentially affecting the quality and effectiveness of communication and problem-solving.

Priority: High - As it significantly impacts the usability and functionality of the platform.

Recommendation: Urgent investigation and resolution of the issue to restore full functionality to the image upload feature.

cold cedar
#

Same here

exotic rose
#

Same here!

jovial zealot
#

Same here

jade lance
#

yes same goes here

sonic furnace
#

Same

unborn eagle
#

same here

cursive apex
#

Same. It uploads but nothing beyond that. Going on 2 days

dense beacon
#

Same

pallid bough
#

Yep. Status page says everything is operational but only GPT 3.5 actually works.

median gazelle
#

Same problem here!

I copy and paste what I wrote in another thread:

Hey folks, my ChatGPT Vision stopped working, every time I upload a picture I get a server error
The pictures always upload correctly, then when I press enter ChatGPT "thinks" for a few seconds and invariably it returns a server error. It's been going on for a few days and it's super annoying, anybody else experienced the same? Happens both on mobile and desktop, tried to clear the cache and reinstall the app to no avail. Tried to contact OpenAI support through their help chat but just got an automated message and when I provided more details nobody cared to follow up

novel brook
#

same here

west nymph
#

same here...

pallid raven
#

same error for me

astral beacon
still vault
#

im having that bug for 3 days, like everyone else, I hope they can fix that and make it up for us.

west nymph
#

i just paid for premium too.. but its been useless..

pallid raven
#

its working for me now, dont know what happened, hopefully it starts working for you guys soon

pallid bough
#

It’s working for me as well. Mostly.

novel brook
#

seems to be working for me as well

#

hopefully it stays so...

west nymph
#

working for me also!