brave brook
ChatGPT link used: https://chat.openai.com/
Steps to reproduce:
Expected result:
Serve request
Actual result:
Errors out with "Something went wrong"
Additional information
Browser: Mozilla Firefox 122.0.1
OS: Distributor ID: Ubuntu
Description: Ubuntu 22.04.3 LTS
Release: 22.04
Codename: jammy
Firefox console logs: Attached
low hinge
ChatGPT link used: https://chat.openai.com/
**Steps to reproduce:**
1. Loggged ...
Hello! Do you have a VPN installed by chance?
brave brook
No.
I tried connecting to my mobile hotspot and it worked. What is the issue here I do not understand.
Any idea on how I can fix this? @low hinge
low hinge
I tried connecting to my mobile hotspot and it worked. What is the issue here I ...
Interesting, if it worked connected via hotspot it might be some conflict with the other network. Do you have custom DNS settings applied on that other network?
brave brook
Not that I know of. I just tried setting DNS to 8.8.8.8 but to no avail.
System and router does not have any custom DNS settings.
It is working for other users on the same network but fails for my user on all devices.
low hinge
Can you try in a private window of Firefox with all extensions disabled? Also, in addition to the console logs you shared, the contents of the Network tab in dev tools may help with troubleshooting too if an OpenAI team member is able to take a look at this.
brave brook
Let me check in incognito mode and I'll share the network logs too
tried in safe mode in incognito
Still seeing the same issue
console.log
cleared startup cache of the browser now it worked but I dont know for how long. In the past week I went through multiple browsers - edge, firefox, brave, chrome trying to make this work.
It is gone again.
more debugging info: On first try after clearing the startup cache it works. If I try to navigate to a different chat, I end up with the above issue.
brave brook
traceroute --resolve-hostnames chat.openai.com 64 ↵
traceroute to chat.openai.com.cdn.cloudflare.net (104.18.37.228), 64 hops max
1 192.168.29.1 (reliance.reliance) 0.809ms 0.735ms 0.589ms
2 10.5.48.1 (10.5.48.1) 4.470ms 3.144ms 4.977ms
3 172.16.5.8 (172.16.5.8) 6.093ms 5.938ms 4.836ms
4 192.168.247.200 (192.168.247.200) 5.062ms 192.168.247.202 (192.168.247.202) 4.669ms 192.168.247.200 (192.168.247.200) 4.786ms
5 192.168.230.213 (192.168.230.213) 2.840ms 5.345ms 5.324ms
6 192.168.230.194 (192.168.230.194) 5.793ms 8.087ms 5.193ms
7 192.168.59.110 (192.168.59.110) 5.133ms 192.168.59.112 (192.168.59.112) 5.656ms 4.003ms
8 * * *
9 * * *
10 49.44.187.49 (49.44.187.49) 18.603ms 18.760ms 15.604ms
11 104.18.37.228 (104.18.37.228) 14.946ms 12.389ms 15.919ms
frozen ore
white wagon
