#sign in

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subtle helm
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seen mention of people with office 365 accounts not being able to use them to sign in with microsoft to ChatGPT?

rancid oakBOT
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Hi @subtle helm. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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Based on the information provided in the extracts, there is no specific mention of issues related to signing in to ChatGPT using Office 365 accounts via Microsoft authentication. However, there are general instructions on how to log in to the Android app with Microsoft authentication here (https://help.openai.com/en/articles/8174106-how-to-login-to-the-android-app-with-microsoft-authentication).

If users are experiencing issues, they should follow the standard troubleshooting steps such as ensuring they are using the correct login credentials, checking for any service outages, or contacting OpenAI support for further assistance.

Please note that if an organization has enabled Single Sign-On (SSO) for ChatGPT and an employee has not been provisioned ChatGPT access within the Identity Provider (IDP), the IT team will need to provision access for that user source (https://help.openai.com/en/articles/8843475-my-employees-are-getting-locked-out-of-their-personal-chatgpt-accounts-after-enabling-sso).

If you have specific issues or questions related to Office 365 accounts and Microsoft authentication, it would be best to reach out to OpenAI support directly for more detailed assistance.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: