#Custom-GPT not connecting to server

1 messages · Page 1 of 1 (latest)

jagged isle
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Hi guys, I am facing this issue, which custom-GPT wont connect with my server.
Which I use full link directly in browser it works.
Error from custom-GPT config and complete server URL given

Error.png
velvet prairieBOT
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Hi @jagged isle. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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Based on the information provided in the extracts, there could be several reasons why your custom GPT model is not connecting to your server. Here are a few potential issues and solutions:

  1. Server Configuration: As mentioned in this forum post (https://community.openai.com/t/578780), the issue could be related to your server's configuration. For instance, if you're using a load balancer on AWS, it might not be set up with a certificate chain. This could cause GPT's code to block the responses from your API. Browsers usually handle the retrieval of the certificate chain themselves if the server doesn't provide it, which is why you might be able to access the API from your browser but not from your GPT model.

  2. API Schema: Another potential issue could be with your API schema. As discussed in this forum post (https://community.openai.com/t/597061), your API schema should be correctly defined according to the OpenAPI specification. If there are any errors or inconsistencies in your schema, it could prevent your GPT model from connecting to your API.

  3. API Endpoint: As mentioned in this forum post (https://community.openai.com/t/495495), your API endpoint might not be receiving incoming requests from GPT. You can check your server logs to see if there are any signs of incoming requests from GPT. If there are no signs of incoming requests, it could indicate that there's an issue with how your GPT model is making calls to your API.

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If you've checked all of these potential issues and you're still having trouble, it might be helpful to post a detailed question on the OpenAI Community Forum (https://community.openai.com) with more information about your setup and the specific error messages you're encountering. The community might be able to provide more targeted advice based on your specific situation.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: